Living Actor™ offers an open API that is ready for custom implementation and data exchange:
Advanced web integration
Contextualized use of customer and browser information
Security check and user filtering
Data collection and ticket creation
Secure data provision to third parties
All flows are secured with the latest security standards to guarantee complete integrity and security of data exchange.
IOS & Android libraries for your Apps
Living Actor™ provides complete sets of libraries and web access to help you develop and embed Living Actor™ Avatars within your IOs and Androids native apps.
You can choose to embed the Living Actor™ component of your choice: a Talking Avatar using multilingual text-to-speech voices, an Intelligent Avatar with remote access to the Living Actor™ Assistant knowledge base and natural language processing (NLP)…
Living Actor™ is a set of modular online services with specific custom access to help you design breakthrough innovations using Living Actor™ Avatars and software. The Living Actor™ platform includes the following major components:
Yoko is the virtual support assistant for Toshiba in Europe. She speaks 20 languages and solves most support issues for Toshiba Consumer electronics. Yoko is connected to Toshiba IT and client databases to offer personalized services.
40% fewer phone calls
- assist 38,000 retail bank employees
- knowledge management
- reduce support calls
CloE is deployed as a Windows Widget on employees' PCs, answering more than 50,000 questions every month, dramatically reducing their need for live support. She also communicates urgent news using her “push” functionality.
Virtual and live agents work as a team
- live agent hand-off
- answer FAQs
- reduce calls
- guarantee client’s satisfaction
Nora greets visitors of the InfoTBC website and assists them with trip planning, reservations, and other services for public transportation. When she cannot answer a question, she hands over the conversation to a live chat agent.
40% fewer support emails
- answer FAQs
- personalize online assistance
Olivier answers all Suez water supply contract questions 24/7 including invoicing, consumption, contracts, and online payments. He also manages emergencies and guides customers to the best service for their specific needs.
Multi-device support assistant
- reduce recurring calls
- explain Employee Savings plans
Thomas is the Virtual Expert for Natixis Interepargne. His mission ranges from delivering educational content which helps clients make the most out of their employee savings plan, to online assistance with transactions.
300,000 sessions / month
- answer FAQs
- recruitment and employee onboarding
- strategic communication
Commander DUPONT is available 24/7 on the French Army website. He answers candidates' questions regarding training conditions, tests, salary, risks, necessary skills, and more.